Shipping policy
Here's the updated Shipping Policy with the processing window changed to match — 1-2 business days:
Shipping Policy
At Erythros Light, we want you to know exactly what to expect from the moment you place your order until it arrives at your door.
Order Processing Times
Orders are processed within 1 to 2 business days from the order date. Orders placed on weekends or major holidays will be processed the next business day. Once your order is processed, you will receive a shipping confirmation email with tracking information.
Domestic Shipping (United States)
Once your order ships, standard delivery within the contiguous United States takes 2 to 4 business days via our carrier partner. You will receive a shipping confirmation email with tracking information as soon as your order is on its way.
International Shipping
We ship internationally. Once your order ships, international delivery typically takes 7 to 14 business days depending on your destination country and local customs processing. You will receive a shipping confirmation email with tracking information as soon as your order is on its way.
International customers may be responsible for any import duties, taxes, or customs fees imposed by their destination country. These charges are not included in the product price or shipping cost and are the responsibility of the customer.
Order Status & Updates
You will receive:
- An order confirmation email immediately after checkout
- A shipping confirmation email with tracking information once your order ships
Questions About Your Order
If you have not received an update within the disclosed window, please contact our support team at support@erythroslight.com and we'll be happy to help.
Contact Us
Email: support@erythroslight.com Address: 2108 N St Ste N, Sacramento, CA 95816